What are the responsibilities and job description for the Account Manager position at GCS?
Account Manager
Company Description
With over 34 years of experience, GCS Recruitment is a global leader in connecting talented professionals with some of the most innovative technology firms worldwide. Since 2017, our partnership with nGage Talent has provided us with cutting-edge resources in marketing, learning & development, and talent acquisition.
GCS specializes in sourcing technical talent for the TV, WiFi, and Telco industries, partnering with globally recognized brands to empower their technology workforce. Our commitment to building strong, lasting relationships with clients is at the heart of what we do, making us a trusted partner for businesses and professionals alike.
Role Description
We are seeking a dynamic and client-focused Account Manager to join our team in Orlando, FL or remotely. In this role, you will play a pivotal part in managing and growing client relationships, ensuring satisfaction, and driving successful recruitment outcomes.
As an Account Manager, you will act as the primary point of contact for your portfolio of clients, understanding their unique needs and delivering tailored recruitment solutions.
Your key responsibilities will include:
- Building and maintaining strong relationships with clients, serving as their trusted advisor for recruitment and talent needs.
- Understanding client requirements and working closely with the recruitment team to deliver top-tier candidates.
- Acting as a liaison between clients and internal teams to ensure seamless communication and successful placements.
- Identifying opportunities to grow existing accounts through upselling, cross-selling, and building long-term partnerships.
- Monitoring market trends within the Telco and Broadcast industries to provide clients with valuable insights.
- Proactively addressing client concerns and ensuring a high level of satisfaction with GCS’s services.
- Tracking and reporting on account performance metrics to drive continuous improvement.
Qualifications
- Previous experience in recruitment, account management, or customer service is a plus (entry-level candidates with a passion for client engagement are welcome to apply).
- Exceptional communication and interpersonal skills, with the ability to build rapport and foster strong relationships.
- A client-centric mindset, with the ability to anticipate and address client needs effectively.
- Strong organizational skills and attention to detail, with the ability to manage multiple accounts and priorities.
- A proactive and solution-oriented approach to challenges, with excellent problem-solving abilities.
- Passionate about personal and professional growth, with a desire to excel in a fast-paced environment.
Why Join GCS?
At GCS, we value our team members and their growth. As an Account Manager, you’ll benefit from comprehensive training, ongoing mentorship, and opportunities to work with some of the world’s leading technology brands. If you’re ready to take your career to the next level and thrive in a collaborative, results-driven environment, we’d love to hear from you.
For more information or an informal discussion about the role, feel free to reach out to us.
Salary : $45,000 - $60,000
