Customer Delivery Engineering Collaboration Consultant

Job Description

Our client is hiring a skilled and experienced Customer Delivery R/S & Data Center Consulting Engineer for a prominent client in the IT and networking sector. This role is based in Ft. Meade, MD, and offers the opportunity to work on critical networks with innovative Cisco solutions. The successful candidate will be responsible for supporting and delivering Advanced Services network optimization, architectural design services, and implementation. This role is pivotal in providing technical expertise, deep knowledge of the public sector domain, and a strong commitment to the missions of our unique group of customers. The position involves direct customer interaction, making it an excellent opportunity for those looking to make a significant impact in a fast-paced, high-impact environment.

Responsibilities

• Lead customer delivery engagements and provide escalation support for large scale solutions and complex issues through deep technical expertise.
• Provide leadership capabilities and insight for the creation and sharing of intellectual capital, influencing the Engineering team to improve products, and actively mentoring and developing others.
• Drive customer technology transitions, influencing solution architectures and services.
• Build customer simulations to resolve/validate complex problems and compatibility issues.
• Lead the creation and dissemination of technical collateral, intellectual capital, documentation, and knowledge transfer.
• Provide technical expertise and escalation support in documenting and resolving technical problems found in products and solutions.
• Translate business requirements into solution design, mentoring, and developing others in the process.
• Connect with internal stakeholders, customers, and partners across functions and boundaries to achieve significant results.
  
  
  

Qualifications:

• BS in a technical field (CS/EE preferred) or equivalent plus 8 years related experience.
• Expert level (e.g., CCIE) or equivalent relevant experience desired. CISSP, Security or equivalent required.
• Cisco DevNet certification is preferred.
• Moderate to advanced knowledge of software programmability, automation, orchestration, virtualization, and/or security.
• Ability to apply critical thinking and function effectively in ambiguous circumstances.
• Successful communication of difficult concepts and the ability to guide, influence, and persuade others both internally and externally.
• Client-facing experience with the ability to be onsite 3-4 days/week at the customer location.
• In-depth knowledge in one or more of the following technical domains: Data Center (e.g., NEXUS, UCS) and/or Route Switch (e.g., Cisco Routing & Switching Platforms).
• Ability to solve extremely complex problems where analysis requires in-depth evaluation of factors with imaginative and innovative troubleshooting.
  
  
  

About GDH:

At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn't just a tagline – it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are

GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

Benefits Of Working For GDH

• Professional Development
• Competitive pay
• Full health insurance
• 401k Plan
• Holiday Pay
• Gym Membership Reimbursement
• Weekly Paycheck & Direct Deposit
• & More!