Mid-Level Collaboration Engineer

Job Description

Our client is hiring a motivated and driven Mid-Level Collaboration Engineer to join our dynamic Unified Communications team. This role involves supporting Department of Defense Contracts at multiple sites, focusing on network and UC engineering tasks including planning, design, configuration, deployment, and documentation. The ideal candidate will be prepared to travel up to 90% of the time and possess a blend of technical expertise and project management skills. This position offers an exciting opportunity to contribute to critical defense infrastructure and requires a candidate with a strong background in enterprise voice and video collaboration solutions.

Responsibilities

• Engineer, deploy, and troubleshoot voice and video collaboration systems including CUCM, UCS platform, Cisco Meeting Server (CMS), and more.
• Lead the deployment of Cisco Unified Communications Manager cluster, Cisco Contact Center Express, and Cisco Unity Connection cluster.
• Configure and integrate analog voice gateways with existing Cisco Emergency Responder clusters.
• Apply Cisco best practices and Military Unique Deployment Guide along with Security Technical Implementation Guide (STIG’s) standards to required devices.
• Work with Expressway Core and Edge (Exp-C&E) and Third-party applications (e.g., xMedius Fax Service, Arcadian Attendant Console) for best practices.
• Provide planning, design, configuration, deployment, and documentation support as part of the Unified Communications team.
• Ensure compliance with Department of Defense standards across all deployments and configurations.
  
  
  

Qualifications:

• Bachelor's degree in a related field or equivalent technical experience.
• Minimum of five (5) years of experience in architecture/design, development, and implementation of enterprise voice and video collaboration solutions.
• Proven experience with Cisco Unified Communications Manager cluster, Cisco Contact Center Express, and Cisco Unity Connection cluster.
• DoD IAT Level II certification or equivalent highly desired (e.g., Security Plus).
• Ability to travel up to 90% as required for project needs.
• Strong familiarity with deployment and configuration of analog voice gateways and integration with Cisco Emergency Responder clusters.
• Knowledge of Cisco best practices, Military Unique Deployment Guide, and Security Technical Implementation Guide (STIG’s) standards.
• Experience with Expressway Core and Edge (Exp-C&E) and Third-party applications for best practices is a plus.
• Excellent problem-solving skills and the ability to work independently or in a team environment.
  
  
  

About GDH:

At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn't just a tagline – it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are

GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

Benefits Of Working For GDH

• Professional Development
• Competitive pay
• Full health insurance
• 401k Plan
• Holiday Pay
• Gym Membership Reimbursement
• Weekly Paycheck & Direct Deposit
• & More!