Job Description Summary

The Senior Military Field Service Representative team leader will provide on-site technical assistance to Military organizations meeting both business and contractual objectives. Additionally, while acting as a liaison between the customer and engineering, the FSR will support depot level overhaul, management, repair, installation, and maintenance of the T64 engine primarily and T408 as required. As the team leader, carry out daily management of a team of local Field Service Representatives having responsibility for travel budgeting, employee growth and development as well as performance evaluation.

Job Description

Company Intro/About Us: GE Aerospace is a world leader in providing jet engines, components, and integrated systems for commercial and military aircraft. We are committed to innovation, safety, and quality, ensuring that our products meet the highest standards. Working at GE Aerospace means being part of a team that values collaboration, continuous improvement, and making a global impact.

Role Overview: As the Military Field Service Representative Lead, you will provide leadership, mentoring, and administrative support to a local team of military field service representatives. This position is on-site and involves providing technical assistance, interpreting data, and supporting maintenance and troubleshooting tasks.

Additional Duties:

• Provide leadership, mentoring, and administrative support to a local team of military field service representatives.
• Interpret data and technical instructions.
• Provide technical assistance in the identification and use of special tools and handling equipment.
• Recommend and develop local informal training programs for maintenance and troubleshooting tasks.
• Review reported malfunctions and assist with fault analysis.
• Provide technical assistance and support to resolve maintenance problems.
• Review effectiveness of maintenance actions to identify training needs and improve maintenance practices.
• Assist customer with logistics tasks including work scope reviews, maintenance scheduling, data recording, and hardware tracking/availability.
• Apply Six Sigma analytical tools for root cause analysis, issue resolution, and trend analysis.
• Demonstrate best methods of disassembling, repairing, and assembling engines and engine components.
• Serve as liaison between customer and factory personnel related to maintenance, logistical, and operational tasks.

The Ideal Candidate: The ideal candidate for this role is a proactive and detail-oriented professional with strong leadership and technical skills. You thrive in a collaborative environment and are committed to continuous improvement and excellence.

Required Qualifications:

• Bachelor's Degree from an accredited college or university (or a High School Diploma/GED with a minimum of 6 years of experience in a field service/maintenance position as a Military Field Service Representative).
• Minimum of 5 years of field maintenance, modification, and repair experience on propulsion system products.

Eligibility Requirements:

• Ability and willingness to travel as required.
• Ability and willingness to obtain and maintain a U.S. Government Secret Clearance.
• Ability and willingness to relocate to domestic or international locations to support the needs of the business.
• Ability and willingness to successfully complete all requirements for domestic and international customer assignments.

Preferred Qualifications:

• Strong customer interaction and communication skills.
• Strong interpersonal and leadership skills.
• Proven analytical and quality improvement ability.
• Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs/hardware.
• Ability to work with and make formal presentations to all levels of maintenance, engineering, and management.
• Project management experience.
• Demonstrated ability to lead and influence GE customers and peers.
• Knowledge of the learning process and ability to transfer technical knowledge to less qualified personnel.
• Ability to express thoughts in both oral and written communications.
• Ability to work independently, without technical guidance, and perform all required work tasks.
• High degree of tact, diplomacy, and ability to work harmoniously with customer personnel.

Additional Information:

• Background and drug screening required.

Closing: Joining GE Aerospace means being part of a team that is dedicated to shaping the future of aviation. Your contributions will have a significant impact on our success and the advancement of aerospace technology. We look forward to welcoming you to our innovative and dynamic team.

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information