What are the responsibilities and job description for the Field Service Technician-Homogenizers position at GEA Process Engineering?
Responsibilities / Tasks
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- Perform equipment routine and scheduled maintenance on high pressure pumps.
- Completes assigned job in a timely and qualitative manner
- Provide support to other technicians and Sales team as need
- Repair / service equipment and assist with part management in our Janesville facility
- Full compliance on Hazard & Risk Assessment and all safety protocols as per customer & company SOP
- Full-service report after job completion
- Prepare and promote recommended spares, tools and retrofittable solutions to customers.
- Services and Repairs HPP and Homogenizers
- Assists customers with critical spare recommendations
- Provides follow up reports with customer and Service / Sales Team
- Work with both customers as well as factory, technicians, service and sales team.
- Coordinate with Service Director and RSM and customer – to establish resolutions to customer issues and execute promptly.
Your Profile / Qualifications
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