What are the responsibilities and job description for the Remote Service Sales Manager position at GEA Process Engineering?
This is a national position to grow Valve&Pumps-NAM Service and Spare Parts SalesResponsibilities / Tasks
Learn more about the general tasks related to this opportunity below, as well as required skills.
Technical Support :
Focussing on the sale of Service and spare part products, Sales Line Agreements (SLA), etc. for Valves & Pumps
Aid customers in what is required for maintaining their centrifuges for trouble free operation by offering GEA’s parts, repairs and in plant services
Customer Engagement :
Support customers in maintaining their centrifuges properly for safe operation
Build and maintain relationships with customers, ensuring their satisfaction and loyalty to GEA for all their after sales needs
Internal and External Training :
Offer and setup training with GEA’s training team to increase understanding of products and processes.
Market Positioning and Product Development :
Position the product effectively against competitors (parts, repairs and in plant services)
Cross-Functional Support :
Uphold a unified approach in client interactions ("One face to the Client" culture)
Your Profile / Qualifications
Experience and Expertise :
At least 5 years of relevant industry experience, with knowledge of separators and decanters.
Familiarity with customer bases and competitors in the field.
Technical and Practical Know-How :
Expertise in state-of-the-art processes related to decanters and separators
Educational background in Engineering, Food Science, or equivalent experience.
Personal Attributes :
Open-minded, solution-oriented, and strong problem-solving abilities.
Team player with excellent networking and communication skills.
Customer Focus :
Strong customer orientation and ability to build rapport across various organizational levels.
Confident, capable, and credible in client-facing scenarios.
Additional Requirements :
English proficiency.
Willingness and ability to travel extensively (50–70%).
GEA offers competitive pay and great benefits.
11 Paid Holidays
PTO - Paid Time Off
Medical Plans
Dental Insurance
Vision Insurance
Health Savings and Spending Accounts
Tuition Reimbursement 401k with excellent employer match Wellness Incentive Program
Employee Assistance Program
GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Remote working / work at home options are available for this role.
