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Service Sales Specialist

GEA Process Engineering
Milton, WI Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/9/2025

Are you ready to be a part of a global leader in the food, beverage, and pharmaceutical sectors? GEA is seeking a talented Service Specialist to join our team. With over 18,000 employees across more than 50 countries, GEA offers a stimulating work environment, international collaboration, and amazing opportunities for personal growth and development.

Responsibilities / Tasks

Technical Support :

  • Assisting Sales Engineers and customers with technical expertise on spare parts requirements, conversion sets, Sales Line Agreements (SLA), etc. for the Renewable Resources applications – separators and decanters
  • Aid customers in what is required for maintaining their centrifuges for trouble free operation by offering GEA’s parts, repairs and in plant services

Customer Engagement :

  • Support customers in maintaining their centrifuges properly for safe operation
  • Build and maintain relationships with customers, ensuring their satisfaction and loyalty to GEA for all their after sales needs
  • Internal and External Training :

  • Offer and setup training with GEA’s training team to increase understanding of products and processes.
  • Market Positioning and Product Development :

  • Position the product effectively against competitors (parts, repairs and in plant services)
  • Cross-Functional Support :

  • Uphold a unified approach in client interactions ("One face to the Client" culture).
  • Your Profile / Qualifications

    Experience and Expertise :

  • At least 5 years of relevant industry experience, with knowledge of separators and decanters.
  • Familiarity with customer bases and competitors in the field.
  • Technical and Practical Know-How :

  • Expertise in state-of-the-art processes related to decanters and separators
  • Educational background in Engineering, Food Science, or equivalent experience.
  • Personal Attributes :

  • Open-minded, solution-oriented, and strong problem-solving abilities.
  • Team player with excellent networking and communication skills.
  • Customer Focus :

  • Strong customer orientation and ability to build rapport across various organizational levels.
  • Confident, capable, and credible in client-facing scenarios.
  • Additional Requirements :

  • English proficiency.
  • Willingness and ability to travel extensively (50–70%).
  • GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

    GEA offers competitive pay and great benefits.

    11 Paid Holidays

    PTO - Paid Time Off

    Medical Plans Dental Insurance

    Vision Insurance

    Health Savings and Spending Accounts

    Tuition Reimbursement

    401k with excellent employer match

    Wellness Incentive Program

    Employee Assistance Program

    Did we spark your interest?

    Then please click apply above to access our guided application process.

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