What are the responsibilities and job description for the Assistant Retail Store Manager position at Gearharts Fine Chocolates?
Company Overview
Gearharts Fine Chocolates is an artisanal chocolate shop and dessert cafe based in Charlottesville, Virginia and is renowned for our quality handmade chocolate confections and pastries. Founded by a globetrotting chef, we have spent the last 24 years locally crafting a signature line of top quality confections that are inspired by the world.
Summary
As a Retail Assistant Store Manager at Gearharts Fine Chocolates, you will play a pivotal role in overseeing daily operations and ensuring an exceptional customer experience. This position is vital to our mission of delivering world-class chocolates while fostering a passionate team environment.
Responsibilities
- Assist the Store Management in daily operations and staff management.
- Supervise and train team members to enhance performance and customer service skills.
- Manage inventory levels, ensuring products are well-stocked and displayed attractively.
- Implement promotional strategies to drive sales and increase brand visibility.
- Maintain high standards of store presentation and cleanliness.
- Handle customer inquiries and resolve issues promptly to ensure satisfaction.
- Assist in budgeting and financial reporting as needed.
- Foster a positive team culture that aligns with Gearharts' values.
Qualifications
- Proven experience as an assistant manager or in a similar retail management role.
- Strong team management skills with the ability to motivate and develop staff.
- Excellent communication skills, both verbal and written.
- Experience with inventory control processes and retail operations.
- Familiarity with budgeting practices is a plus but not mandatory.
- A passion for locally-made, quality products and a commitment to exceptional customer service.
- Foodservice/cafe experience is a plus, but can be trained.
If you're ready to join a passionate team in the world of artisanal chocolates, we invite you to apply today and help us create delightful experiences at Gearharts Fine Chocolates!
Job Type: Full-time
Pay: $17.50 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Shift:
- Day shift
Ability to Commute:
- Charlottesville, VA 22903 (Required)
Work Location: In person
Salary : $18 - $20