What are the responsibilities and job description for the Remote or Office Call Center Agent position at Geauga Credit Union, Inc.?
Join our team at Geauga Credit Union as a Call Center Agent, where you can work remotely or in our office. As a key member of our Customer Service department, you will be responsible for providing exceptional service to our members over the phone. This role offers a great opportunity to showcase your communication skills and problem-solving abilities.
Responsibilities:
Handle inbound and outbound calls from members regarding their accounts
Assist members with account inquiries, transactions, and issue resolution
Provide information on products and services offered by the credit union
Maintain accurate records of all interactions with members
Adhere to all compliance and regulatory guidelines
Qualifications:
High school diploma or equivalent
Previous customer service experience preferred
Excellent communication skills, both verbal and written
Strong problem-solving abilities
Ability to work independently and as part of a team
Proficiency in basic computer skills
If you are passionate about providing top-notch customer service and enjoy helping others, we want to hear from you! Apply now to join our team at Geauga Credit Union as a Call Center Agent.
