Account Manager

Position: Account Manager

Division: Supply & Distribution

Status: Full Time/Salary Position

POSITION SUMMARY: An Account Manager will be assigned a territory/region to identify and grow new business opportunities and maintain strong relationships with existing customers.

REPORTS TO: Sales Manager of Supply & Distribution

SUPERVISES: N/A

ESSENTIAL RESPONSIBILITIES:

• Make in-person sales calls daily, cold calling.
• Develop and maintain relationships with customers.
• Handle inquiries and requests from customers and address their needs.
• Manage accounts, making sure they receive services that are within their budget scope and meet their needs.
• Collaborate with other team members to discuss progress, ensure accuracy and find new ways to improve business.
• Regularly communicate with purchasing/operations team regarding products necessary for customers
• Performs other related duties as assigned.
• Regular and timely attendance is an expectation of the position.
• Follow the 5S foundations for deploying lean production tools and processes.

EDUCATION AND/OR EXPERIENCE:

• Previous sales and customer service experience is preferred.
• Must have a valid driver’s license.
• Business degree or equivalent and relevant professional experience

COMPETENCIES:

• Strong interpersonal, communication, customer service and organization skills
• Ability to multitask and adhere to deadlines.
• Self-starter that takes initiative along with analytical skills

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Physical Activity: Talking, hearing, repetitive motion, stooping, crouching, standing, walking, lifting, and climbing stairs.
• Physical Requirements: Exerting up to fifty (50) pounds of force occasionally, and/or up to thirty (30) pounds of force frequently, and/or up to ten (10) pounds of force constantly to move objects.
• Visual Acuity: ability to operate machinery and determine the accuracy, neatness, and thoroughness of the work assigned including to make general observations of facilities.

CORE VALUES:

• Service – Striving to provide the best experience for our customers and suppliers by making intentional actions and decisions to benefit others.
• Organization – Possessing a fanatical commitment to operating clean, consistent, and efficient facilities.
• Growth – Dedication towards continual improvement within our journey to become a better company.
• Pride – To be proud of, and believe in, our company and the products and services we provide.