What are the responsibilities and job description for the Restaurant General position at Gecko Hospitality - CT & RI?
Job Title: Restaurant General Manager
Location: West Warwick, RI
Job Description:
We are seeking an experienced and dynamic Restaurant General Manager to lead our high-energy, fast-paced establishment in West Warwick, RI. The General Manager will be responsible for overseeing all aspects of restaurant operations, ensuring excellent customer service, maintaining operational efficiency, and driving profitability. The ideal candidate will have a passion for hospitality, strong leadership abilities, and a track record of achieving business goals.
Key Responsibilities:
- Lead daily operations of the restaurant, ensuring smooth service, efficient kitchen management, and exceptional guest experiences.
- Manage and supervise all staff, including hiring, training, scheduling, and performance evaluations.
- Oversee inventory management, ensuring accurate stock levels and minimizing waste.
- Monitor and control labor costs, food costs, and other expenses to meet financial goals and improve profitability.
- Maintain high standards of food quality, sanitation, and health and safety regulations.
- Ensure customer satisfaction by addressing concerns, resolving complaints, and ensuring a positive dining experience for all guests.
- Develop and implement strategies to drive sales, including marketing initiatives and promotional activities.
- Track and analyze key performance metrics such as sales, guest feedback, and operational efficiency to identify areas for improvement.
- Foster a positive and productive work environment, ensuring staff engagement and retention.
- Oversee daily financial operations, including cash handling, deposits, and maintaining accurate financial records.
- Collaborate with corporate leadership or area managers to ensure alignment with company goals and standards.
Qualifications:
- 3 years of experience in restaurant management or a similar leadership role in a high-volume restaurant.
- Proven track record in managing a team, driving sales, and meeting financial goals.
- Strong leadership, communication, and organizational skills.
- Expertise in managing inventory, controlling costs, and improving operational efficiency.
- Ability to thrive in a fast-paced, high-pressure environment.
- Exceptional problem-solving skills with the ability to address customer issues promptly and professionally.
- Strong knowledge of health, safety, and sanitation regulations.
- Flexible availability, including nights, weekends, and holidays as required.
If you have a passion for leading teams, ensuring top-notch customer service, and driving business success, we invite you to apply and help lead our vibrant restaurant in West Warwick, RI!
Salary : $68,000 - $70,000