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Terminal Director - Food Operations

Gecko Hospitality - NY
Queens, NY Full Time
POSTED ON 2/3/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Job Title : Terminal Director – Food Operations

Location : Queens, NY

Position Type : Full-time

We are seeking a highly skilled and experienced Terminal Director to oversee food operations at our busy terminal in Queens, NY. The ideal candidate will have a strong background in fast casual and multi-unit management, and be capable of handling high-volume food service operations in a terminal environment. This role requires exceptional leadership, organizational skills, and a focus on quality, efficiency, and customer satisfaction.

Key Responsibilities :

  • Food Operations Management : Oversee all aspects of food service operations at the terminal, including managing food production, quality control, and service delivery. Ensure efficient workflows and high standards of food safety and hygiene.
  • Multi-Unit Supervision : Lead and manage multiple food service units within the terminal. Coordinate activities between units to optimize staffing, inventory, and product availability.
  • Team Leadership : Supervise and inspire a diverse team of kitchen and service staff. Provide training, mentorship, and performance management to ensure high levels of service and productivity.
  • Inventory & Supply Chain : Manage inventory levels, ordering, and procurement of food and supplies to ensure consistency and minimize waste. Work with suppliers to maintain quality standards and cost control.
  • Customer Experience : Ensure the delivery of outstanding customer service by addressing guest concerns, ensuring food quality, and maintaining a welcoming environment.
  • Health & Safety Compliance : Enforce strict adherence to food safety regulations, sanitation protocols, and health standards across all units. Ensure compliance with all local and federal regulations.
  • Budget & Cost Control : Monitor and manage the food operations budget, including food costs, labor, and overhead. Identify opportunities for cost savings and operational efficiencies while maintaining quality.
  • Operational Reporting : Track and report key performance metrics, including sales, waste, labor costs, and customer feedback, to senior management. Make data-driven decisions to drive improvements in operations.
  • Collaboration : Work closely with senior management and other departments to align food operations with the terminal’s overall objectives and goals.

Qualifications :

  • 5 years of experience in food operations management, with a proven background in fast casual and multi-unit environments.
  • Strong leadership skills with experience managing diverse teams and fostering a collaborative work environment.
  • Expertise in food safety and sanitation standards, with a keen eye for quality control.
  • Proven ability to manage high-volume food service operations, including inventory control and cost management.
  • Excellent organizational and problem-solving skills, with the ability to work efficiently under pressure.
  • Strong financial acumen, with experience managing budgets, analyzing performance metrics, and controlling costs.
  • Ability to adapt quickly to changing demands and maintain high service standards.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Benefits :

  • Competitive salary and performance-based incentives.
  • Health, dental, and vision insurance options.
  • Paid time off and holiday pay.
  • Opportunities for career growth and advancement within the organization.
  • A dynamic and collaborative work environment.
  • If you are an experienced and results-driven leader with a background in fast casual multi-unit food operations, we encourage you to apply for this exciting Terminal Director position in Queens, NY. Help us deliver top-tier food service in a fast-paced, high-volume terminal environment.

    Company Description

    Gecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts.

    With Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers.

    Our national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.

    Company Description

    Gecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts. With Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers. Our national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.

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