What are the responsibilities and job description for the Forward Deployed Operations Engineer position at Gecko Robotics, Inc?
What We Do
Gecko Robotics is helping the world's most important organizations ensure the availability, reliability, and sustainability of critical infrastructure. Gecko's complete and connected solutions combine wall-climbing robots, industry-leading sensors, and an AI-powered data platform to provide customers with a unique window into the current and future health of their physical assets. This enables real-time decision making to increase the efficiency and safety of operations, promote mission readiness, and protect the environment and civilization from the effects of infrastructure failure.
Role at a Glance
The Forward Deployed Operations Engineer (FDOE) is responsible for making our Deployments hum. This pivotal role serves as the operational lead for our Deployments, and is the key interface between Gecko and our customers. As an FDOE, you are responsible for ensuring the successful execution of on-site inspections of critical infrastructure, manufacturing facilities, and other assets including power plants, oil and gas refineries, and military assets. Typical activities include work scoping and project management, driving meetings, resolving on site issues, and managing inter and intra-team communications.
Through our accelerated development program, you will develop a deep understanding of our robotics and software offerings, the industries we support, and field execution requirements and practices. In addition to coordinating and supporting fieldwork, the FDOE will also support continuous improvement of internal operations including procedure development, training, field support, and more.
What you will do
As a Forward Deployed Operations Engineer, you will own field operations and execution for customer Deployments. Responsibilities include :
- Manage day-to-day customer relationships, developing confidence in our capabilities, deep trust, and connective tissue between Gecko and our customers
- Support development and iteration of the Scope of Work
- Track and communicate requirements for working on-site (safety, training, etc)
- Ensure customer assets are accessible, prepared to specifications, and confirm availability of all necessary inputs (power, water, etc)
- Track and communicate day-to-day tasking and priorities, lead meetings and produce written updates as required to keep stakeholders in sync
- Provide direct support for on-site inspections
About You
Required Skills / Experience
Work Environment :
Ability to travel (domestic & internationally) 75% of the time and up to 90% during peak times(inspection typically runs 5 to 7 days)
Ability to lift up to 50 pounds repetitively
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Who We Are
At Gecko, our people are our greatest investment. In addition to competitive compensation packages, we offer company equity, 401(k) matching, gender-neutral parental leave, full medical, dental, and vision insurance, mental health and wellness support, ongoing professional development, family planning assistance, and flexible paid time off.
Gecko values collaboration, innovation, and partnership, and we believe we do our best work when we're together in person. We're an office-first culture but understand that sometimes you may need to work from home. Many people are in the office five days a week, others need a bit more flexibility. Ultimately, we care about the outcomes we achieve - and creating a culture of autonomy and trust that enables that impact.
Gecko is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission to protect today's infrastructure and give form to tomorrow's. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our critical mission, we'd love to hear from you.
