What are the responsibilities and job description for the Quality Operations Manager position at Gecko Robotics?
What We Do
Gecko Robotics is helping the world’s most important organizations ensure the availability, reliability, and sustainability of critical infrastructure. Gecko's complete and connected solutions combine wall-climbing robots, industry-leading sensors, and an AI-powered data platform to provide customers with a unique window into the current and future health of their physical assets. This enables real-time decision making to increase the efficiency and safety of operations, promote mission readiness, and protect the environment and civilization from the effects of infrastructure failure.
Role at a Glance
The Quality Manager is responsible for enabling our organization to deliver high quality technology and world-class operations through implementation of a Quality Management System. You will be a primary interface and thought-partner with key stakeholders across Engineering and Operations to reduce risk, improve efficiency, and support auditability. In this role, you will be accountable for the acquisition and maintenance of certifications including ISO 9001, serving as both an execution leader and strategic designer, scoping and driving individual projects in close collaboration.
What You Will Do
At Gecko, our people are our greatest investment. In addition to competitive compensation packages, we offer company equity, 401(k) matching, gender-neutral parental leave, full medical, dental, and vision insurance, mental health and wellness support, ongoing professional development, family planning assistance, and flexible paid time off.
Gecko values collaboration, innovation, and partnership, and we believe we do our best work when we're together in person. We’re an office-first culture but understand that sometimes you may need to work from home. Many people are in the office five days a week, others need a bit more flexibility. Ultimately, we care about the outcomes we achieve - and creating a culture of autonomy and trust that enables that impact.
Gecko is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission to protect today’s infrastructure and give form to tomorrow’s. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our critical mission, we’d love to hear from you.
Gecko Robotics is helping the world’s most important organizations ensure the availability, reliability, and sustainability of critical infrastructure. Gecko's complete and connected solutions combine wall-climbing robots, industry-leading sensors, and an AI-powered data platform to provide customers with a unique window into the current and future health of their physical assets. This enables real-time decision making to increase the efficiency and safety of operations, promote mission readiness, and protect the environment and civilization from the effects of infrastructure failure.
Role at a Glance
The Quality Manager is responsible for enabling our organization to deliver high quality technology and world-class operations through implementation of a Quality Management System. You will be a primary interface and thought-partner with key stakeholders across Engineering and Operations to reduce risk, improve efficiency, and support auditability. In this role, you will be accountable for the acquisition and maintenance of certifications including ISO 9001, serving as both an execution leader and strategic designer, scoping and driving individual projects in close collaboration.
What You Will Do
- Implement a QMS with adequate processes to meet regulatory requirements
- Partner with Operations teams to ensure business operations are standardized and consistently executed, including Field Operations as well as internal equipment maintenance activities
- Ensure Product Quality by partnering with engineering during the design phase to ensure downstream success
- Partner with Engineering and Supply teams to ensure supplier quality evaluations and agreements are in place and are met, at minimum throughout satisfactory delivery of goods and/or services
- Own Document Management systems to ensure processes and technical specifications are captured, current, and readily available to all stakeholders
- Support failure and root cause analysis in partnership with Field Support and Test and Reliability teams to establish and execute uniform process(es)
- Exceptional leadership, organizational, and time management skills
- Excellent written and verbal communication skills with the ability to collaborate effectively with both technical and non-technical stakeholders
- A process and systems-oriented thinker, with demonstrated knowledge of quality management implementation and regulatory requirements
- Practical and outcome-oriented, able to design and implement right-sized processes and systems to maximize value while minimizing friction
- Mission-oriented, seeking meaningful work for the betterment of our world
- Ability to be flexible in the design and implementation of a QMS to meet the fast-paced, ever-evolving needs of the organization and/or projects
- Bachelor’s degree in Engineering, Quality Management or a related technical field or equivalent education plus experience
- 5 years experience implementing and operating a Quality Management System that is inclusive of quality elements such as Supplier Quality, Quality Assurance Testing, etc.
- 5 years experience in Process Engineering and Continuous Improvement
- Experience in the acquisition and maintenance of ISO 9001 regulatory certification
- Familiarity with electro-mechanical system manufacturing and testing
- Familiarity with Commercial and DoD quality standards and specifications
- Certifications in one or more QMS Frameworks (e.g., LEAN, Six Sigma, TQM, Baldrige Excellence, Juran, etc)
- Familiarity with successful Document Management implementation and maintenance
- Strong understanding of vendor/supplier management systems and building successful partnerships
At Gecko, our people are our greatest investment. In addition to competitive compensation packages, we offer company equity, 401(k) matching, gender-neutral parental leave, full medical, dental, and vision insurance, mental health and wellness support, ongoing professional development, family planning assistance, and flexible paid time off.
Gecko values collaboration, innovation, and partnership, and we believe we do our best work when we're together in person. We’re an office-first culture but understand that sometimes you may need to work from home. Many people are in the office five days a week, others need a bit more flexibility. Ultimately, we care about the outcomes we achieve - and creating a culture of autonomy and trust that enables that impact.
Gecko is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission to protect today’s infrastructure and give form to tomorrow’s. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our critical mission, we’d love to hear from you.
