What are the responsibilities and job description for the Field Technician position at GEE AUTOMOTIVE HEAVY EQUIPMENT HOLDINGS LLC?
Job Details
Come join our team at Gee Heavy Machinery
We are looking for a skilled and motivated individual to join our team as a Field Technician. In this role, you become a member of Operating Engineers Local 3, you also will be responsible for providing on-site servicing, diagnostics, and repairs on Komatsu heavy equipment. The ideal candidate will have a proven track record of success in field service, excellent communication and interpersonal skills, and a passion for safety. If you are a self-starter who is driven to succeed, we want to hear from you!
Why Join us?
- Highly competitive compensation.
- Union fringe benefits including Pension, Healthcare, PTO, paid holidays and more.
- Employee discounts for personal auto purchases.
- Potential for significant career growth in a growing business.
What you'll do...
- Troubleshoot, diagnose, and repair mechanical, electrical and hydraulic failures of heavy equipment.
- Access Komatsu and other OEM websites to retrieve service manuals and other documents.
- Drive a service truck to various locations.
- Perform factory updates as scheduled, following the manufacturer's instructions and staying within recommended labor time requirement guidelines.
- Keep an accurate record of time worked to guarantee that each work order contains correct labor entries.
- Maintain daily service reports and equipment status reports.
- Complete all necessary forms and accurately depict each step in the repair process to expedite payment from the customer.
- Complete warranty information and store failed parts to ensure maximum reimbursement from OEM for each warranty claim.
- Perform an FLRA (Field Level Risk Assessment) at each jobsite and always remain vigilant of potential hazards.
- Communicate professionally and in a service-oriented manner, both written and verbally, with customers, vendors, and manufacturers.
- Actively participate in the meeting of department goals, including customer loyalty.
- Contribute to accurate customer machine population in the enterprise resource planning system (ERP).
- Contribute to accurate customer name and address information in customer relationship management (CRM) system.
- Other duties as assigned.
What you'll need...
- 3 years of successful hands-on experience with diesel engines, hydraulics, and diagnostics.
- Valid driver’s license and clean 3-year driving record.
- Experienced with the latest electronically controlled machines.
- Must be able to fully comprehend hydraulic and electrical schematics with a history of successful troubleshooting and technical experience.
- Competence in using a laptop and relevant software applications, such as Microsoft Outlook and Word; new hire will be trained on dealer ERP.
- Must Provide own tools.
- Associate degree or certification in Diesel Mechanics preferred.
- High School diploma or equivalent required.
If you are ready to take your career to the next level, apply today.
Pay Range : $49.74 - $60.00 p/h depending on skillset and experience
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Salary : $50 - $60
