What are the responsibilities and job description for the Manager Vendor Management – Non-HR Role position at GEHA, Inc.?
Summary
The Manager of the Vendor Management Office (VMO), reporting to the Head of vendor Management Office, will lead the entire vendor management process from procurement to renewal / termination. Provide support and management in the standardization of purchasing, contracting, service delivery, and solutions for the organization. Identify and nurture relationships with vendor partners to promote a sustainable, profitable and cost-effective supply chain.
Duties
- Responsible for the performance and results of vendor operations that are not HR or Recruiting related. This is a Vendor Management Office role.
- Support and manage GEHA’s vendor management principles, and execute against a cross-functionally vetted strategy (including driving RFIs and RFPs) to scale vendor operations (support, risk, etc.)
- Lead and develop a group of sourcing partners and sourcing agents
- Establish strong, collaborative relationships with key internal and external stakeholders to strategically develop, implement and optimize vendor management processes, tools and policies to achieve performance objectives while mitigating vendor risk
- Develop robust vendor relationships to maintain effective communication channels and ensure ongoing alignment across several operations teams
- Manage all contract negotiations and relationship management for vendor relationships, including defining service level agreements and implementation of incentive plans aligned with delivering best in class support
- Oversee monitoring of vendor performance against contractual obligations to ensure overall effectiveness of vendor provided services with the utilization of vendor performance dashboards, scorecards and / or reports
- Proactively engage with corporate departments to support initiatives and strategies associated with key metrics for the unique partnership and the growth of that partnership
- Ensure performance improvement and recovery plans are developed, issued, tracked and reported on
- Oversee managing the business with guidance on processes and special handling for major expenses that meet the OPM spend thresholds, or other federal acquisition requirements.
