Team Lead - Salesforce

Summary

The Salesforce Team Lead plays a critical role in managing and leading a team of Salesforce Administrators and Developers to achieve the organization’s technological goals. The Team Lead is responsible for overseeing and managing a team of technology professionals in their respective area of discipline, to ensure the successful development, implementation, and oversight of technology solutions. The Team Lead is the bridge between the manager (who focuses more strategy and oversight) and the technical team, ensuring that projects are delivered on time, within scope and meet quality standards. As a people leader, the role is also responsible for hiring, onboarding, setting expectations, coaching, 1 : 1’s, quarterly performance and engagement conversations and leading in a way that drives results and high levels of employee engagement. This role involves a balance of Salesforce technical expertise, leadership, project management, and effective communication to drive the team's performance and deliver high-quality solutions.

Duties

Leadership and Team Management

• Lead, mentor and provide day to day guidance to a team of Salesforce professionals, fostering a collaborative and productive work environment by facilitating teamwork and promoting a positive work atmosphere.
• Provide mentorship, coaching, and support to team members, aiding in their professional growth and skill development. Coach, develop and provide opportunities for regular feedback, engagement discussions and consistent execution of key initiatives.
• Project Coordination and Execution
• Collaborate with project managers and business analysts to define project scope, objectives, and technical requirements.
• Coordinate with cross-functional teams to ensure alignment of technical solutions with project goals and timelines.

Technical Expertise

Collaboration and Communication

Process Improvement