Customer Service Representative / Sales Agent

Job Description

This position is to sell and service insurance needs to clients. It interacts with potential clients and existing clients to provide solutions for insurance needs by offering insurance products for sale. Sales interaction can be via telephone or in person at the company office and includes suggestive selling. The position requires the necessary credentials to educate clients on all product lines offered by the agent. The position is best suited for an individual that is self-motivated, customer centric, and can be effective working independently. It is necessary to be a team player and possess a positive and up-beat attitude.

This

position is with Moulder Insurance agency who represents Geico. This is a full-time position and is paid hourly.

GEICO is one of the largest automobile insurance companies in

the state of Florida and a member of the Berkshire Hathaway Family. GEICO is an

aggressively growing company; our customer’s come for the savings but stay for

the outstanding service.

Benefits

Health Insurance

Mon-Fri Schedule

Hands on Training

Retirement Plan

Paid Time Off (PTO)

Responsibilities

Sell insurance products and educate the client on the product(s)

Generate insurance quotes; assist with customer service requests as instructed and allowed by GEICO. Complete “Evidence of Insurance” requests.

Service client insurance purchasing needs and/or questions in a positive manner

Conduct business over the telephone and face-to-face in a clear and concise manner while providing a positive and engaged customer experience.

Engage in suggestive selling while discussing needs and options with the client

Conduct needs-based customer policy reviews and coverage updates instructed and allowed by GEICO.

Maintain an acceptable attendance and punctuality history

Filing documents such as policyholder records

Occasionally participate in marketing events.

Other duties may be assigned as necessary

Requirements

Hold a current 220 or 440 license. If the incumbent does not possess either at the time of hire, it must be obtained within 30 days of employment.

Be able to work full time Monday – Friday from 8:30 a.m. to 5:00 p.m. and be able to rotate working on Saturdays from 10:00 a.m. to 12:00 p.m. in exchange for two hours off during the following work week. Also be able to occasionally participate in some full-day marketing events on Saturdays in exchange for a full-day off during the following work week.

Be a highly motivated individual and self-driven. Must be dependable.

Strong attention to detail, time-management, and decision-making skills.

Can work comfortably in a fast-paced and high call-center-like environment.

Excellent verbal and written communication and interpersonal skills.

Must be cleared for credentials required by the agency product line proprietor.

Have a clean driving, criminal and credit history (background and credit check will be performed)

Must be reliable and can stay focused and work through adversity. Must be able to multi-task.

Strong computer, typing, and grammar skills are needed.

Prior sales experience and customer service background is preferred.

A high-school or equivalent education

Salary : $30,000