What are the responsibilities and job description for the Customer Service Representative position at GEICO Local Office?
Job Description
Are you looking for a rewarding career with a local small business that has nationwide brand recognition? Grow your new career with one of the fastest growing insurance companies in the country! Our office works year round to grow and retain clients who entrust their home, auto and other insurance to us.
If you think this is the right career opportunity for you, feel free to apply and take the first steps to a rewarding career at a Local GEICO Office.
Benefits
Flexible Schedule
Evenings Off
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Responsibilities
What you would do in this role:
- Learn the basics of insurance and how to sell and service insurance
- Quoting prices and financial options
- Make sales (licensed agents) of auto insurance and other personal lines of insurance products while providing extraordinary customer service
- Educate clients on auto, home and renter's insurance including comparisons
- Service existing accounts and ensure customers make buying decisions armed with the right amount of information
- Identify cross-selling opportunities during retention calls
- Outbound calls to potential clients that have done quotes online
Requirements
A successful candidate brings:
- Associate's, Bachelors Degree or 2 years of equivalent work experience
- Competitive spirit and willingness to learn
- Up to 75% of your day may be on the phone, a high-energy personality and a love of working with people is a must
- A knack for remembering data and details
- A talent for dealing with difficult customers
- Strong computer skills to learn and work within multiple quoting systems (must be able to type at least 40 wpm)
- Punctual with the ability to stay and work a quote to its completion
- Lift up to 50lbs for shipments
- Willing to work 40 hours a week
- Comfortable working in a fast paced, multitasking environment
Salary : $22 - $24
