What are the responsibilities and job description for the Auto Insurance Customer Service Expert position at GEICO?
Auto Insurance Customer Service Expert
We are seeking an experienced Auto Insurance Customer Service Expert to join our team. In this role, you will be responsible for providing exceptional customer service to auto insurance customers. Your duties will include answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for sales and service functions.
The ideal candidate will have 12 months of call center or customer-facing service experience, a P&C license (preferred) or a 4-year degree, and excellent communication skills. If you have a passion for problem-solving and enjoy helping others, we encourage you to apply.
Key Responsibilities:
- Providing exceptional customer service to auto insurance customers
- Answering coverage and underwriting questions from auto insurance customers
- Supporting policy changes and providing troubleshooting support for sales and service functions
What We Offer:
- A competitive salary with opportunities for growth and advancement
- A comprehensive benefits package, including medical, dental, and vision insurance
- Tuition assistance and paid training and licensures
