What are the responsibilities and job description for the Call Center Associate position at GEICO?
Customer Service Representative - Katy, TX
Salary : $25.23-25.80 per hour / $50,858-52,000 annually commensurate to experience
Increase your earning potential!
1,000 Completion bonus after successfully completing training and orientation (around 6 months)
Most new associates average two promotions within their first year of employment
Have an active P&C license?
You will be eligible for a $1,500 sign on bonus! Ask your recruiter for more details!
When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Representatives for our Katy, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You'll be the first contact for our customers : answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let's talk.
Qualifications & Skills :
Minimum of 12 months customer service experience
Bilingual candidates preferred
Associates Degree preferred
Experience providing outstanding customer service
Solid computer and multi-tasking skills
Ability to effectively communicate, verbally and in writing
Ability to work comfortably in a fast-paced, high-volume call center environment
Minimum of high school diploma or equivalent; college degree or currently pursuing preferred
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At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Benefits :
As an Associate, you'll enjoy our Total Rewards Program
- to help secure your financial future and preserve your health and well-being, including :
- Premier Medical, Dental and Vision Insurance with no waiting period
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Assistance
- Paid Training and Licensures
- Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
- Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and / or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Salary : $50,858 - $52,000
