What are the responsibilities and job description for the Customer Service Advocate position at GEICO?
About the Job
We are seeking a caring and empathetic Customer Service Advocate to join our team. As a Customer Service Advocate, you will be responsible for handling claims, providing excellent customer service, and working collaboratively with colleagues to resolve complex claims issues.
Key Responsibilities:
- Handle claims and assist policyholders with their claims
- Provide excellent customer service and resolve claims issues efficiently
- Collaborate with colleagues to resolve complex claims issues
- Work in a fast-paced environment and multitask effectively
Requirements:
- Bilingual in English and Spanish (verbal and written communication skills)
- High school diploma or equivalent required
- Excellent customer service skills and ability to work in a team environment
- Ability to work in a fast-paced environment and multitask effectively
Benefits:
- Paid training and licensures
- Tuition assistance
- 401(k) plan
- Medical, dental, and vision insurance
- Paid vacation, sick, and parental leave
Salary : $21
