What are the responsibilities and job description for the Customer Support Specialist position at GEICO?
Salary : $21.34 per hour / $43,000 annually
At GEICO, when you grow, we grow. If you are someone who enjoys problem-solving and helping others, you may be the perfect fit to advance your career with us. We are seeking dedicated Customer Support Specialists to join our team. In this role, you will be the primary contact for our valued policyholders, assisting with billing inquiries, making policy adjustments, and providing expert recommendations. Join us in delivering exceptional service that highlights the benefits of being insured by GEICO!
Salary : $21.34 per hour / $43,000 annually
Many of our associates experience a salary increase of 10% within their first year, with top performers seeing raises of up to 15%!
Qualifications & Skills :
- Proven experience in delivering excellent customer service that builds trust and enhances customer satisfaction.
- Effective communication skills, with a strong ability to listen and demonstrate empathy.
- Ability to thrive in a fast-paced, high-volume call center environment.
- Eagerness to learn new skills and adapt quickly to change.
- Open to receiving feedback to enhance your performance and growth.
- Strong computer skills and ability to multi-task effectively.
- Minimum of a high school diploma or equivalent.
Annual Salary Range : $21.34 - $33.75
The above annual salary range is a general guideline and the final salary will be based on factors such as the role's responsibilities, your experience, education, location, and market considerations.
Currently, GEICO is not sponsoring employment authorization for new applicants for this position.
Benefits :
As an Associate, you will enjoy our Total Rewards Program, designed to secure your financial future and support your health and well-being. Benefits include :
The GEICO Companies provide an equal employment opportunity for all associates and applicants, free from discrimination based on various factors including race, gender, disability, and more. We are committed to a respectful and productive work environment.
Salary : $43,000
