What are the responsibilities and job description for the Insurance Customer Service Agent position at GEICO?
Salary : $21.34 per hour / $43,000 annually
At GEICO, your growth means our growth! If you're passionate about problem-solving and helping others, this is your opportunity to join our team as an Insurance Customer Service Agent. You will be the first point of contact for our valued policyholders, providing the exceptional service they deserve. Your main responsibilities will include answering billing inquiries, making policy adjustments, and offering expert recommendations. If you're seeking a career with great advancement potential, we want to speak with you!
Salary : $21.34 per hour / $43,000 annually
Many associates see a base salary increase of 10% within their first year as a Customer Service Agent. Top performers can achieve increases up to 15%!
Qualifications & Skills :
- Proven experience in delivering exceptional customer service and satisfaction.
- Excellent communication skills combined with a supportive and empathetic approach.
- Able to thrive in a dynamic, high-volume call center environment.
- Willingness to learn and adapt quickly to new challenges.
- Open to constructive feedback for continuous improvement.
- Strong computer and multi-tasking abilities.
- Minimum requirement of a high school diploma or equivalent.
Annual Salary
21.34 - $33.75
This salary range is a general guideline. Multiple considerations such as role responsibilities, experience, education, and market factors may influence the final offer.
Currently, GEICO will not sponsor a new applicant for employment authorization for this position.
Benefits :
As an Associate, you will benefit from our Total Rewards Program, aimed at securing your financial future and well-being, including :
GEICO is committed to providing equal employment opportunities for all associates and applicants without discrimination based on race, color, religion, national origin, age, gender, sexual orientation, marital status, disability, or any other protected status, in accordance with federal, state, and local laws.
We aim to accommodate qualified individuals with disabilities to ensure equal opportunity and job performance. At GEICO, we foster a respectful work environment free from discrimination and harassment, and we expect all team members to help maintain this culture.
Salary : $43,000
