What are the responsibilities and job description for the Roadside Assistance Coordinator position at GEICO?
About Us: At GEICO, we pride ourselves on being a customer-centric organization that values diversity and inclusion. Our goal is to provide world-class service to our policyholders while fostering a positive and supportive work environment for our associates.
Job Description: As an Emergency Roadside Service Dispatcher, you will be responsible for responding to emergency calls and dispatching towing services as needed. You will work closely with internal teams to resolve customer issues promptly and provide excellent customer service. If you have a passion for delivering exceptional customer experiences and working in a fast-paced environment, we encourage you to apply.
Responsibilities:
Qualifications:
Job Description: As an Emergency Roadside Service Dispatcher, you will be responsible for responding to emergency calls and dispatching towing services as needed. You will work closely with internal teams to resolve customer issues promptly and provide excellent customer service. If you have a passion for delivering exceptional customer experiences and working in a fast-paced environment, we encourage you to apply.
Responsibilities:
- Respond to emergency calls and dispatch towing services as needed.
- Communicate effectively with customers to understand their needs and provide solutions.
- Work collaboratively with internal teams to resolve customer issues promptly.
Qualifications:
- A minimum of a high school diploma or equivalent.
- Strong computer proficiency and typing skills.
- Ability to multitask and work in a high-volume call center environment.
- Excellent communication and problem-solving skills.
