What are the responsibilities and job description for the Roadside Service Dispatcher position at GEICO?
Grow Your Career with GEICO
At GEICO, were committed to helping our customers in their time of need. As an Emergency Roadside Service Dispatcher, youll play a vital role in providing support and solutions for policyholders experiencing vehicle issues.
Key Responsibilities:
- Provide exceptional customer service by fostering trust and growing customer satisfaction
- Dispatch services such as locksmith assistance and tow truck deployment
- Work comfortably in a fast-paced, high-volume call center environment
We offer a comprehensive training program that will set you up for success as an Emergency Roadside Service Representative and prepare you for future career opportunities within GEICO.
Requirements:
- High school diploma or equivalent required
- Strong computer proficiency and typing ability experience with Microsoft Office, email, web-enabled applications, and database software
- Ability to effectively communicate verbally and in writing
- Willingness to learn new skills and adapt to changes quickly
As a GEICO Associate, youll enjoy our Total Rewards Program, which includes benefits such as Premier Medical, Dental and Vision Insurance, Paid Vacation, Sick and Parental Leave, 401(k) Plan, Tuition Assistance, and Paid Training and Licensures.
We are an equal employment opportunity employer and provide reasonable accommodations to qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job.