Foreman

Job Title: Service Shop Foreman

Job Location:

• Geis Peterbilt of St. Joseph, MO

Reports To:

• Service Manager

Job Type:

• Full-time

Job Overview:

The Service Shop Foreman supervises and coordinates the day-to-day activities in the service shop, ensuring timely and high-quality repair and maintenance services. This role involves overseeing and assisting a team of technicians, monitoring workflow, maintaining safety standards, and ensuring customer satisfaction. Candidates must have an extensive background in repairing Class7 and Class 8 vehicles with Paccar, Cummins, and Caterpillar.

Key Responsibilities:

• Team Supervision & Leadership:
• Lead and supervise a team of technicians and other shop staff.
• Assign tasks and set priorities to ensure efficient workflow.
• Ensure team members adhere to safety standards, company policies, and best practices.
• Provide guidance, coaching, and training to technicians to enhance skills and improve job performance.
• Assist in performance evaluations and recommend improvements for employee development.
• Workflow & Job Management:
• Monitor the daily work schedule and ensure that repair and service jobs are completed within designated timeframes.
• Review and assign work orders, ensuring all necessary resources, parts, and tools are available.
• Coordinate with service advisors to accurately assess and prioritize customer needs.
• Ensure the completion of diagnostic assessments, repairs, and maintenance tasks as required.
• Customer Interaction & Service Quality:
• Ensure high-quality customer service by addressing concerns, reviewing service results, and providing technical guidance.
• Monitor the progress of customer jobs, ensuring that work is done right the first time.
• Troubleshoot and resolve any complex issues that arise during service or repair.
• Equipment & Facility Management:
• Oversee the maintenance and cleanliness of shop equipment, tools, and the facility.
• Ensure the shop adheres to safety regulations and all equipment is properly maintained.
• Assist with ordering supplies and maintaining an inventory of materials.
• Safety & Compliance:
• Maintain a safe working environment by ensuring employees follow established safety practices and guidelines.
• Keep up-to-date with industry best practices, local laws, and regulations regarding safety, environmental standards, and worker protection.
• Reporting & Administration:
• Document repairs and maintenance actions for customer and internal record-keeping purposes.
• Ensure that work is documented accurately for billing purposes and provide feedback to service advisors.

Qualifications:

• Education:
• High school diploma or equivalent; technical certification in diesel technology, mechanical, or related fields is a plus.
• Completion of an apprenticeship or formal training program is preferred.
• Experience:
• 3-5 years of experience in the automotive or mechanical repair field.
• Prior supervisory experience, preferably in a service or repair shop environment.
• Strong understanding of repair processes, mechanical diagnostics, and troubleshooting.
• Skills:
• Excellent leadership and communication skills.
• In-depth knowledge of shop equipment, tools, and safety practices.
• Strong organizational and time-management skills.
• Proficient in using diagnostic tools, repair software, and inventory management systems.
• Ability to manage multiple tasks simultaneously and handle a fast-paced environment.
• Certifications:
• Paccar and Cummins certification a plus
• Valid CDL driver’s license with a clean driving record.

Physical Requirements:

• Ability to lift and carry heavy objects, up to 50 lbs.
• Comfortable working in a physically demanding environment, including bending, lifting, and standing for long periods.
• Ability to work in various weather conditions (if working outdoors).

Compensation & Benefits:

• Competitive salary
• Health, dental, and vision benefits.
• Paid time off and holidays.
• Retirement plan options.

Classification: Full-time, hourly non-exempt/salary exempt

Location: This is an onsite, primarily in-office position

AAP/EEO Statement

Geis Dealer Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $35.00 - $45.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $35 - $45