Residential Leasing Agent

Position: Leasing Agent

Job Type: Full-time / 40-hour work week / Monday-Friday w/ Saturday hours based on need

Assigned Property: Luxury Property in Calabash, NC.

Job Summary: A Leasing Agent at Geis Residential Management, LLC requires an individual who is professional, energetic and has the desire to contribute and exceed the expectations of residents and guests. This diverse role combines sales, customer service and marketing to lease high-end luxury apartments available in the Calabash, NC market.

Essential Responsibilities: Include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Respond to all prospect inquires, qualify prospects, and set appointments
• Perform timely prospect and resident follow up, via phone, email, thank you notes, promotional material, meetings, etc.
• Immediately record all phone calls, emails and in-person visits within company software
• Conduct full property tours; have complete & full knowledge of all aspects of property including apartments, amenities, and location of property in the Calabash market.
• Apply product knowledge to prospect/client needs by communicating the features and benefits; close the sale.
• Develop full knowledge of application information required, screening process and policies regarding qualifying prospect to lease.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Process applications for approvals. (i.e., credit check, rental history, etc.). Submit processed applications for Supervisor’s approval. Follow up with applicant regarding status.
• Compile move-in information and ensure apartment is market ready for agreed upon move-in date and ensure proper coordination and scheduling of move into the property.
• Secure new residents’ signature(s) on appropriate lease paperwork, addendums, parking agreements prior to move-in. Fully orient new resident to the property.
• Inspect models and/or vacant apartments to ensure they are market ready, meaning clean, smell fresh and are showable daily.
• Thorough knowledge of lease terms, specifications, and all property policies.
• Engage and communicate in a professional manner with residents to ensure resident satisfaction.
• Promote a high level of resident retention by establishing a rapport with residents.
• Conduct all business in accordance to company policies and procedures, including Fair Housing and other laws pertaining to multi-family living.
• Responsible to assist the Supervisor/Accounting with monthly rent collection.
• Work closely with Operations, Housekeeping, Maintenance, Accounting Staff.
• Responsible for “shopping” competitive properties to have a full understanding of the rental market.
• Interact with Building Engineer staff to ensure resident maintenance issues are communicated timely & effectively so issues can be resolved to ensure resident satisfactory.
• Update reports including availability report, marketing report, etc.
• Update on a weekly basis applicable property advertising forums, including: RentPath, Apartments.com, Zillow, Craigslist, etc.
• Assist in implementing current marketing programs and willingness to develop new marketing strategies.

Additional Requirements:

• EXPERIENCED Leasing professional with at least two (2) years of experience in apartment rental or real estate sales.
• Ability to learn and work within company software including: ResMan, Angus, Corelogic, Aptexx, etc.
• Display absolute confidentiality 100% of the time as it relates to resident’s and/or guests’ identity, employment, personal matters, etc. No exchange of inappropriate behavior.
• Represent the company and property in a professional manner at all the times.
• Exceptional customer service skills
• Fair Housing Certification or willingness to obtain.
• National Apartment Leasing Professional (NALP) Certification of willingness to obtain.
• Demonstrate an ability to support and contribute to the team; including but not limited to Leasing, Operations, Housekeeping, Maintenance, Accounting, etc.
• Demonstrate strong oral and written communication skills.
• Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software
• Must possess a positive attitude and the ability to smile under all circumstances.
• Participate in training in order to comply with new or existing laws.
• Neat, clean, professional always throughout the workday and/or whenever present at the property.
• Demonstrate ability to diffuse and respond to resident/customer concerns to avoid escalation of the problem.
• Attendance is an imperative job function.
• Ability to read and interpret documents such as, leases & addendums, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to apply common sense and understanding to carry out detailed written or oral instructions.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.
• Successfully pass drug test.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Directly Report to: Property Manager

What GEIS Offers: GEIS Property Management, LLC offers a competitive compensation package. In addition, full-time employees are eligible for a benefit package which includes medical and dental insurance, company-paid life insurance, short term and long-term disability, a 401k program, and a generous vacation policy.

Job Type: Full-time

Pay: $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Evenings as needed
• Monday to Friday
• Weekends as needed

Experience:

• Property leasing: 2 years (Required)

Ability to Commute:

• Calabash, NC 28467 (Required)

Ability to Relocate:

• Calabash, NC 28467: Relocate before starting work (Preferred)

Work Location: In person

Salary : $19