What are the responsibilities and job description for the Community Health Worker Apprentice - Enhanced Member Services Unit (Community Based- Lackawanna County, Pennsylvania) - Population Health position at Geisinger?
- Assists in the identification and outreach of medically complex patients.
- Collaborates with the multidisciplinary team in the development and implementation of the care plan.
- Engages patients by way of phone call, home visit, hospital visit and accompanying patients to Providers appointments as needed.
- Completes vital signs.
- Identifies gaps in care and connects members with resources.
- Facilitates telemedicine visits with members and providers.
- Performs disease specific education.
- Conducts Medication Review to ensure medication adherence.
- Conducts safety evaluations in patients home.
- Facilitates adherence to treatment plan by early identification and resolution of gaps in care.
- Communicates all concerns to clinical team and manager as necessary, seeking support and guidance proactively.
- Provides reinforcement of an established treatment plan under the direction of the Case Manager and Licensed Social Worker.
- Schedules appointments and performs clerical duties as needed.
- Builds relationships within the community in order to identify resources that are available to the patients, i.e.: DME vendors, Home Health Agencies, Area Aging Office.
Work is typically performed in a home environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Qualifications:
About the Community Health Worker Apprentice: The 1-year apprenticeship offers 144 hours of didactic training, 2000 hours of on the job training, and has quarterly milestones. At the conclusion of the 1-year apprenticeship, the employee will be eligible to be certified as a Community Health Worker and transitioned from the Community Health Worker Apprentice to Community Health Worker.
This position will support the Special Needs Unit.
Hours: 8:00 a.m.- 4:30 p.m.
Travel: Embedded in Scranton PA. There will be travel for outreach to patients and will be discussed during interview. Use of company car will be discussed during interview
Education: High School Diploma or GED is required
Driver's License: Valid Driver's License is required
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Geisinger cares about not only its patients and members, but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity
- Full benefits (health, dental and vision) starting on day one
- Three medical plan choices, including an expanded network for out-of-area employees and dependents
- Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
- Company-paid life insurance, short-term disability, and long-term disability coverage
- 401(k) plan that includes automatic Geisinger contributions
- Generous paid time off (PTO) plan that allows you to accrue time quickly
- Up to $5,000 in tuition reimbursement per calendar year
- MyHealth Rewards wellness program to improve your health while earning a financial incentive
- Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
- Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
- Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
