What are the responsibilities and job description for the Guest Services Liaison position at Geisinger?
Job Description
The Guest Services Liaison is responsible for providing exceptional customer service to all guests entering our facilities. This includes creating a welcoming environment, ensuring a positive atmosphere, and serving as a readily accessible source of information for campus and local area knowledge.
Key Responsibilities
- Welcome patients, visitors, vendors, and guests warmly to the facility.
- Create lasting impressions through excellent first and last interactions.
- Evaluate and enforce screening policies and procedures for patients, guests, and vendors.
- Assist patients and visitors safely in and out of their vehicles.
- Facilitate Valet Parking and Shuttle services for patients.
Our Purpose & Values
We exist to care for our patients, members, students, Geisinger family, and communities. We strive to treat everyone with kindness, respect, and empathy. Excellence drives us to continuously improve. Learning allows us to share knowledge and grow. Innovation propels us to find new and better ways to care. Safety ensures a secure environment for all.
