What are the responsibilities and job description for the Medical Office Care Coordinator (Apply in minutes) position at Geisinger?
Job Title :
Certified Medical Assistant ConvenientCare Pittston Healthplex
Location :
Pittston, Pennsylvania
Job Category :
Patient Support, Nursing and Nursing Support
Schedule :
Rotation
Work Type :
Full time
Department :
Northeast Region Community Medicine Division
Date Posted :
09122024
Job ID :
R-67084 ### Job SummaryProvides direct patient care and clinical support for physicians and otherproviders in the outpatient setting. Functions as an integral member of thehealth care team under the direction of the provider. Performs clinical dutiessuch as preparing patients, collecting and reviewing pertinent information,performing technical duties, documenting using the electronic medical record,and supporting a safe environment for patients. Provides administrative andclerical support for the clinicdepartment including patient scheduling,filing reports, and following up on documentation, phone calls, and billinginquiries. Graduate of an accredited 1-year certificate or 2-year diplomaMedical Assistant program preferred. Certified Medical Assistant (CMA) orRegistered Medical Assist (RMA) required. Certified by one of the listedgoverning associations required : NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA. ### Job Duties
Obtains and documents, using the rooming tool in the electronic medical record, the patient’s reason for visit, weight, vital signs, visit screening information, medication review, and pertinent information for provider.
Sets up examination and treatment rooms between cases.
Assists patient as needed to prepare for visit with provider, takes appropriate measures to assure patient’s safety and privacy.
Provides direct patient care as directed by provider based on competency and needs of clinic, such as performs EKGs, wound dressings, and functions as support to the provider during minor surgical procedures and ancillary examinations.
Prepares and administers medications according to policy and procedure after validation of knowledge and demonstration of competency. May not administer intravenous medications.
Completes patient tests and treatments per provider’s order according to policy and procedure after validation of knowledge and demonstration of competency.
Collects and prepares laboratory specimens and completes associated paperwork accurately and efficiently to expedite laboratory studies.
Performs phlebotomy and may assist in specific laboratory functions relative to the testing, reporting, and quality assurance of laboratory specimens as educated and overseen by the laboratory.
Performs receptionist and clerical duties to support patient care and functioning of the clinic, including matching and filing ancillary department reports, consultation and other medical reports in patients’ medical records.
Documents in the appropriate sections to create a complete and accurate medical record.
Uses the electronic medical record and scheduling system as designated.
Facilitates timely appointments for patients. Completes referrals and pre-authorizations as needed.
Collects co-payments.
Under the direction of the provider andor site lead, assists with orientation of new personnel.
Executes and documents ongoing patient communication, as directed by provider, prioritizes communications to the provider, responds to patient questions and requests to ensure efficient use of provider time and timely response to patient needs.
Reinforces patient education as directed by the provider to support patient’s understanding of instructions.
May inventory medicalsurgical supplies and pharmaceuticals non-controlled substances only to ensure adequate supply levels, verify expiration dates, document utilization, optimize organizational efficiency and space utilization.
May have access to non-controlled medication storagesupply areas and can transport non-controlled medications as necessary to meet the needs of the clinicunit.
Prepares and cleans instruments.
Follows protocols for sterilization and disinfection, including high level disinfection of instruments and equipment.
Cleanssets up examination rooms between patients using established infection prevention protocols.
Follows hand hygiene and appropriate infection prevention precautions. Routinely inspectsobserves condition and operation of diagnostic equipment and instrumentation to ensure proper operation and identifies need for preventive andor corrective maintenance.
Responsible for actively participating in patient safety and quality improvement program. Work is typically performed in a clinical environment. Travel may be required.Accountable for satisfying all job specific obligations and complying with allorganization policies and procedures. The specific statements in this profileare not intended to be all-inclusive. They represent typical elementsconsidered necessary to successfully perform the job. Additional competenciesand skills outlined in any department-specific orientation will be consideredessential to the performance of the job related to that position. ### EducationHigh School Diploma or Equivalent (GED)- (Required), Graduate from SpecialtyTraining Program- (Preferred) ### ExperienceMinimum of 1 year-Related work experience (Preferred) ### Certification(s) and License(s)Certified Medical Assistant - Default Issuing Body; Basic Life SupportCertification within 6 months - Default Issuing Body ### Our Purpose & ValuesOUR PURPOSE & VALUES : Everything we do is about caring for our patients, ourmembers, our students, our Geisinger family and our communities. KINDNESS : Westrive to treat everyone as we would hope to be treated ourselves. EXCELLENCE : We treasure colleagues who humbly strive for excellence. LEARNING : We shareour knowledge with the best and brightest to better prepare the caregivers fortomorrow. INNOVATION : We constantly seek new and better ways to care for ourpatients, our members, our community, and the nation. SAFETY : We provide asafe environment for our patients and members and the Geisinger family Weoffer healthcare benefits for full time and part time positions from day one,including vision, dental and domestic partners. Perhaps just as important,from senior management on down, we encourage an atmosphere of collaboration,cooperation and collegiality. We know that a diverse workforce with uniqueexperiences and backgrounds makes our team stronger. Our patients, members andcommunity come from a wide variety of backgrounds, and it takes a diverseworkforce to make better health easier for all. We are proud to be anaffirmative action, equal opportunity employer and all qualified applicantswill receive consideration for employment regardless to race, color, religion,sex, sexual orientation, gender identity, national origin, disability orstatus as a protected veteran.
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