Nurse Practitioner or Physician Assistant Primary Care Inbox Management

Advanced Practice Provider responsibilities include:

• Assesses and establishes a presumptive diagnosis and implements treatment plans for their patient population.
• Makes accurate and complete entries into the electronic medical record; orders and interprets diagnostic testing and consults as appropriate and prescribes appropriate medical therapy utilizing evidenced based practice.
• Prescribes, adjusts or discontinues medications or therapies as appropriate.
• Evaluates and reports to collaborating physician any circumstances or approaches to medical management or test results that present a significant risk to patient's health or well-being.
• Performs procedures within the scope of practice of the nurse practitioner license.
• Communicates with collaborative physician, patient, PCP and referring staff through telephone or other means of correspondence.
• Instills confidence in patient acting as their advocate by providing safe, ethical care and health education to the patient and their family in a language that they can understand.
• Interprets and follow policies and guidelines to define procedures and meet goals and deadlines.
• Utilizes clinical knowledge to respond to in-basket messages including, but not limited to, interpretation of results, virtual triage and diagnostic assessments, virtual treatment and follow-up care, and medication management.
• Deploys strategies for effective management of in-baskets for supported providers by following best practice in-basket recommendations and demonstrating effective usage of cross-disciplinary resources.

Work is typically performed in a clinical environment. This position is not 100% remote and will require onsite presence. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Requirements:

At least 3 years’ experience with managing patient panels in a family practice role: including chronic disease management, evaluation and treatment of acute conditions, asynchronous response to patient messaging, digital inbox (in-basket) management, and collaborative care with other practitioners.

Qualifications:

• Minimum of 3 years of direct patient contact experience as a Nurse Practitioner or Physician Assistant in a family medicine setting.
• ​Familiarity with electronic health record Epic.