What are the responsibilities and job description for the Nurse Practitioner or Physician Assistant Primary Care Inbox Management position at Geisinger?
Job Title : Nurse Practitioner or Physician Assistant Primary Care Inbox Management
Location : State College, Pennsylvania
Job Category : Physician Assistant, Nurse Practitioner, Advanced Practice
Schedule : Days
Work Type : Full time
Department : Community Medicine Inboxologist Division
Date Posted : 01 / 31 / 2025
Job ID : R-70961
Job Summary
Geisinger Community Medicine is seeking an experienced Advanced Practice Provider as an ‘Inboxologist’ at one of our western region (central Pennsylvania) family medicine clinics. Aligning with scope of practice, this Advanced Practice Provider will proactively manage patient advice, management and medication needs. The Inboxologist will be responsible for completing follow up and adjusting care plans as needed. In-basket management will require thorough, complete and timely responses to in-basket messages, complete actions, and outreaches to patients as necessary. These roles, undertaken in cooperation with nursing, staff physicians and other department staff, may include triage, telephone communication and patient education. Position will be a split role to support in-office primary care (60%) and virtual in-basket management (40%)
Job Duties
Advanced Practice Provider responsibilities include :
Assesses and establishes a presumptive diagnosis and implements treatment plans for their patient population.
Makes accurate and complete entries into the electronic medical record; orders and interprets diagnostic testing and consults as appropriate and prescribes appropriate medical therapy utilizing evidenced based practice.
Prescribes, adjusts or discontinues medications or therapies as appropriate.
Evaluates and reports to collaborating physician any circumstances or approaches to medical management or test results that present a significant risk to patient's health or well-being.
Performs procedures within the scope of practice of the nurse practitioner license.
Communicates with collaborative physician, patient, PCP and referring staff through telephone or other means of correspondence.
Instills confidence in patient acting as their advocate by providing safe, ethical care and health education to the patient and their family in a language that they can understand.
Interprets and follow policies and guidelines to define procedures and meet goals and deadlines.
Utilizes clinical knowledge to respond to in-basket messages including, but not limited to, interpretation of results, virtual triage and diagnostic assessments, virtual treatment and follow-up care, and medication management.
Deploys strategies for effective management of in-baskets for supported providers by following best practice in-basket recommendations and demonstrating effective usage of cross-disciplinary resources.
Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.
Requirements :
At least 3 years’ experience with managing patient panels in a family practice role : including chronic disease management, evaluation and treatment of acute conditions, asynchronous response to patient messaging, digital inbox (in-basket) management, and collaborative care with other practitioners.
Position Details
Minimum of 3 years of direct patient contact experience as a Nurse Practitioner or Physician Assistant in a family medicine setting.
Familiarity with electronic health record Epic.
Education
Master's Degree-Nurse Practitioner (Required)
Experience
Minimum of 3 years-Related work experience (Required)
Certification(s) and License(s)
Certified Nurse Practitioner - American Academy of Nurse Practitioners; Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania; Basic Life Support Certification - Default Issuing Body
Our Purpose & Values
OUR PURPOSE & VALUES : Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS : We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE : We treasure colleagues who humbly strive for excellence. LEARNING : We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION : We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY : We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
