What are the responsibilities and job description for the Patient Experience Associate position at Geisinger?
About the Role
The Patient Experience Associate is responsible for providing exceptional customer service to all guests entering our facilities. This includes creating a welcoming environment, ensuring a positive atmosphere, and serving as a readily accessible source of information for campus and local area knowledge.
Key Responsibilities
- Welcome patients, visitors, vendors, and guests warmly to the facility.
- Create lasting impressions through excellent first and last interactions.
- Evaluate and enforce screening policies and procedures for patients, guests, and vendors.
- Assist patients and visitors safely in and out of their vehicles.
- Facilitate Valet Parking and Shuttle services for patients.
Benefits
This role offers competitive healthcare benefits, a secure environment for all, and opportunities for growth and development.
