What are the responsibilities and job description for the Program Coordinator position at Geisinger?
- Organizes and manages the non-solicited electronic communications from patient feedback on healthcare professionals
- Coordinates the schedule for in person follow up with peer coach
- Completes projects including defining scope, methods, data collection, coordination of meetings and analysis of data
- Creates and organizes resource materials, communication aids, fast facts, and quick reference guides to enhance stakeholder's professional conduct
- Appropriately handles program communications with program stakeholders
- Serves as a subject matter expert for program
- Maintains updated records and databased to create reports, analyzes and makes adjustments as appropriate
- Ensures goals are met in areas including patient satisfaction, safety, quality, and team member performance
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).
