Wine Bar Ambassador- West LA

Welcome to Gelson’s! For over 70 years, Gelson’s has served Southern California shoppers with an enthusiasm for food of the highest quality. Our commitment to quality, selection and exceptional service sets us apart. We strive to exceed our customers’ expectations with every visit, and we take pride in creating a positive shopping experience.

Come join the Gelson’s team and help us continue our tradition of excellence in grocery retail.

Why work with us:

• Be part of a dynamic team that values collaboration and innovation
• Showcase your customer service skills and make an impact on your store’s success
• Embrace a culture that prioritizes customer satisfaction and team excellence
• We are a certified best place to work in California for the third consecutive year

Benefits:

• We offer competitive union wages
• Employee discounts
• Generous union benefits and retirement plans
• Opportunities for career growth and development

Responsibilities:

As a Wine Bar Ambassador at Gelson’s, you will play a key role in serving our wine bar customers. You will be at the forefront of the wine bar operations, ensuring our exceptional customer service.

Your responsibilities will include, but are not limited to:

• Provide excellent customer service by engaging customers with the highest level of integrity.
• Engage with customers recommending drinks based on guests tastes.
• Provide food and beverage service and light food preparation.
• Serve beer, wine and mixed drinks to patrons.
• Creating innovative and signature cocktails while maintaining knowledge of classic and modern cocktail recipes.
• Develop seasonal or specialty cocktail menus.
• Maintain a knowledge of beers on tap and order supplies as needed.
• Check patron identification for minimum age restriction for the consumption of alcohol.
• Wash and sterilize glasses.
• Work large events when necessary and be familiar with the calendar of events and activities.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Follow safety and sanitation guidelines to ensure a clean and safe working environment.
• Embrace new challenges and be a flexible team player, taking on responsibilities as needed.
• Operate cash registers and handle customer transactions accurately.
• Other duties and responsibilities as required.

Qualifications:

• Must be at least 21 years of age
• RBS certification through the ABC (Alcohol Beverage Control) department is required
• Strong knowledge of wines, craft beers, craft cocktail creations
• High school diploma or equivalent
• Previous experience in bartending preferred
• Strong organizational and multitasking skills
• Ability to lift and move heavy items and stand for extended periods
• Excellent communication and interpersonal abilities
• Flexibility to work a varied schedule, including evenings, weekends, and holidays

Physical requirements:

• Continuous hand manipulation including, grasping, pushing, pulling and fine manipulation
• Reaching above and at shoulder level
• Standing, walking, bending up to 5 hours per day
• Walking on uneven surfaces
• Lifting and carrying up to 50 lbs.
• Driving moving equipment (Forklift / Power jack)
• Working near hazardous equipment (Beer keg, Baler, trash compactor)
• Exposure to dust, gas, fumes (Receiving dock)
• Exposure to extremes in temperature (Coolers, Dishwasher)

How to Apply:

Apply today and take the first step toward a rewarding career with one of Southern California’s most respected grocery chains. We are committed to fostering a friendly and inclusive work environment. Gelson’s is an equal opportunity employer and encourages individuals from all backgrounds to apply.

Union pay range: $17.68 - $26.85 (tip eligible position)