Quality Manager

Description

As a key member of GEM Manufacturing management, you will lead the quality team in supporting the manufacturing of critical metal stamped and deep drawn components serving the Aerospace, Automotive, Defense, Electrical and Medical industries. In this hands-on job shop environment, you will be responsible for ensuring compliance to both ISO and customer quality requirements. Daily duties will include driving product quality improvement through data analysis, tracking quality related metrics, auditing of both internal processes as well as sub-suppliers, leading fast and effective resolutions to customer concerns as well as preventive/corrective actions of non-complying parts. 

Responsibilities:

• Oversee the adherence to the GEM quality management system.
• Track metrics such as Safety, PPM, customer scorecards, time to close corrective actions, etc.
• Ensure quality system compliance including leading the internal audit process.
• Drive the 8D corrective action process to provide timely problem resolutions to internal and external customers.
• Perform both internal and sub-supplier audits to ensure compliance with ISO and customer requirements.
• Lead a Quality management team and cross train them in ISO9001, and other regulatory standards as required.
• Establish cross functional teams to drive continuous improvement and the reduction of process variation.
• Assists in program launch, process qualification and equipment validation.
• Manage a comprehensive gage control plan.
• Performs other related duties as assigned by management.

Requirements

• Bachelor’s degree in engineering and/or significant industry experience.
• U.S. Citizen or permanent resident (green card holder). This position requires potential access to technology controlled under the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). The successful candidate must be a “U.S. Person” as defined under ITAR and EAR. In order to be a U.S. Person for ITAR and EAR purposes, you must (i) be a citizen or national of the United States; or (ii) be a lawful permanent resident of the United States; or (iii) a protected individual as defined by 8 U.S.C. 1324b(a)(3).
• Extensive experience in quality assurance, with comprehensive knowledge of quality management systems within a manufacturing company.
• Supervise quality personnel in the performance of their job duties.
• Maintain/improve upon the existing ISO 9001 quality system including acting as the management representative during registrar and customer audits.
• Resolve customer complaints timely and with a focus on effective interim and permanent corrective actions.
• Participate in NPI team activities including leading communication with customer quality representatives to ensure smooth product launches.
• Have a working knowledge of Statistical Process Control (SPC).
• Experience using Excel and/or other quality related software ie. Minitab.
• Quality experience with aerospace (AS9100), automotive (TS16949), defense, and/or medical (ISO13485) manufacturing is preferred.
• Experience creating and submitting PPAPs to customers.
• Prior supervisory experience is a plus.
• Knowledge of lean manufacturing & continuous improvement tools is a plus.
• Knowledge of Health, Safe and Environmental compliance is a plus.

Physical Requirements:

Normal manufacturing working environment - standing, sitting, walking - typically inside a building. Occasional twisting, lifting, bending, and carrying. Some exposure to noise, dirt, chemicals, and temperature variations (while using OSHA relevant PPE). Frequent use of computers. Occasional local travel.