What are the responsibilities and job description for the Front Desk Administrator position at GEM Mortgage, Inc?
About GEM Mortgage, Inc
GEM Mortgage, Inc has been a respected lender in the mortgage industry for nearly 30 years. Our philosophy is that all consumers deserve access to credit, and we pride ourselves on customer satisfaction.
This role supports our goal by ensuring efficient office operations and providing excellent customer service. Key responsibilities include managing phone calls, greeting clients, performing clerical duties, and handling inquiries and appointments.
Key Qualifications
- Bilingual in Spanish
- Phone etiquette and receptionist duties skills
- Clerical skills and communication skills
- Customer service skills
- Ability to multitask and manage time effectively
- Proficient in Microsoft Office Suite and office equipment
- High school diploma or equivalent required; additional qualifications are a plus
