What are the responsibilities and job description for the Office Support Specialist position at GEM Mortgage, Inc?
The Role of a Front Desk Receptionist at GEM Mortgage
In this role, you'll serve as the initial point of contact for clients and provide exceptional customer service through various means, including phone calls, email, and in-person interactions.
Your key responsibilities will include:
- Answering and directing phone calls
- Responding to emails and messages
- Performing administrative tasks, such as data entry and filing
Qualifications
- Bilingual in Spanish
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Proficient in Microsoft Office Suite and office equipment
- High school diploma or equivalent required; additional qualifications are a plus
