What are the responsibilities and job description for the Technical Trainer position at Gem Plumbing & Heating?
GEM Plumbing & Heating is a growing company that has been recognized for setting the standard for excellence in on-time, high quality, and friendly customer service. Here at GEM, we provide career opportunities to master your craft, earn competitive wages, and make a real difference in the lives of our customers and our community.
While working with us expect to be treated like family - because you are! You will work in an environment where your hard work is rewarded, recognized, and appreciated. Your daily contributions will have a direct effect on the success of the company and your future. If you want to be part of something bigger than just a job -make this career move and apply today!
Position Overview
We are seeking a dedicated and experienced Technical Trainer to join our team at GEM Plumbing & Heating, a leading provider of Plumbing, Heating & Cooling, and Electrical solutions. The focus of the Technical Trainer will be responsible for developing, coordinating, and delivering training programs to enhance the technical skills of our current employees, while ensuring they stay up to date with industry standards, safety protocols, and the latest technologies.
This role requires a deep understanding of plumbing and heating systems, excellent communication skills, and the ability to create engaging, hands-on training experiences. This position will report to the Lincoln, RI location with travel within RI, MA, and CT worksite locations.
Key Responsibilities :
- Training Development :
Design, develop, and update training materials, manuals, and educational resources focused on plumbing systems, installation, repair, and maintenance.
Conduct engaging and effective training sessions, both in-person and remotely, for employees at various skill levels.
Assess employee proficiency through tests, quizzes, practical exams, and on-the-job performance to ensure understanding and competence in plumbing practices.
Ensure all plumbing staff are well-versed in safety standards, codes, and regulations (e.g., OSHA, local plumbing codes).
Stay up to date with industry trends, new plumbing and HVAC technologies, and best practices.
Work closely with field supervisors and managers to assess training needs and provide targeted development.
Qualifications :
Benefits & Perks :
GEM is an Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
