What are the responsibilities and job description for the Office Assistant position at Gemma Law Associates?
We're searching for a hardworking and dedicated office assistant to provide administrative support. You will play a crucial role in our office by managing front desk operations and providing exceptional service to our clients and visitors. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team!
Compensation:$33,000 - $35,000
Responsibilities:- Greet clients and visitors in a warm and professional manner.
- Answer, screen, and direct incoming phone calls to the appropriate personnel.
- Maintain a tidy and welcoming reception area.
- Manage incoming and outgoing mail, including sorting, distributing, and scanning.
- Manage incoming faxes, including naming and distributing.
- Assist with data entry and updating case management systems.
- Manage sending checks to providers with the appropriate cover letter.
- Close cases upon completion.
- Perform general clerical duties such as photocopying, faxing, and scanning documents.
- Run birthday reports and send out cards to past and present clients.
- Run client referral report, prepare cards for Mark Gemma, and mail out once completed.
- Check the obituaries daily to see if past or present clients have passed.
- Assist with other tasks and projects as assigned by management.
- Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues
- Enjoys talking with customers and can communicate through verbal and written channels
- Customer service experience in the legal industry, preferred
Gemma Law Associates is a leading personal injury law firm dedicated to providing compassionate and effective legal representation to individuals who have suffered due to accidents and negligence. Our team of experienced attorneys and legal professionals works tirelessly to secure justice and maximum compensation for clients. We pride ourselves on a client-focused approach.
Salary : $33,000 - $35,000