What are the responsibilities and job description for the Field IT Support Specialist position at Gemma Power Systems?
Job Description
Job Description
Field IT Support Specialist
Location : Houston, TX area
Employment Type : Temporary Full-Time, with potential to become Permanent Full-Time
Position Summary
Gemma Power Systems is seeking a full-time Field IT Support Specialist to join our project site team in the Houston metropolitan area. In this role, you'll be on the front lines, providing critical IT support and solutions at Gemma’s active construction sites. Our IT department is dedicated to ensuring seamless operations by supporting, implementing, and enhancing the essential business functions required for both field support and back-office capabilities. We are looking for a self-driven individual who thrives in dynamic environments, enjoys solving challenges, and takes pride in leading peers through technical expertise.
Position Overview
As a Field IT Support Specialist, you will be the primary IT resource at various project sites, responsible for managing and deploying IT infrastructure, supporting end-users, and ensuring the smooth operation of all technological aspects at the job site. This role requires a strong foundation in technology hardware, software, networking, and infrastructure, coupled with the ability to work on your feet, travel between sites, and adapt to the demanding conditions of an active construction environment.
Job Responsibilities
- On-Site IT Management : Oversee & maintain all IT operations at construction sites, ensuring all systems are functional and optimized for the site’s needs.
- Technology Deployment & Support : Implement & support a diverse array of IT technologies, including Jira for ticketing, Azure Intune for device management, Active Directory for user and group management, and Microsoft 365 applications like Teams. Additionally, manage various other tools & resources to enhance collaboration, communication, and overall efficiency at the job site.
- End-User Support : Serve as the first point of contact for all IT-related issues at the project site, providing prompt & effective troubleshooting & solutions.
- Hardware & Software Management : Manage & maintain computer systems, mobile devices, and peripheral equipment such as printers, scanners, and copiers.
- Network Infrastructure : Set up, maintain, diagnose, and decommission network infrastructure, always ensuring reliable & secure connectivity.
- Procurement & Inventory Management : Manage the procurement and inventory of all IT equipment at the job site, ensuring that the necessary technology is available & functional.
- Security Compliance : Ensure adherence to physical & information security policies at the job site, safeguarding sensitive data and equipment.
- Policy Implementation : Ensure that all IT policies & procedures are followed and provide feedback to refine & improve processes.
- Resourceful Problem Solver : The ideal candidate will be able to think quickly and adapt to unforeseen challenges, using creativity to find effective solutions. This ensures that operations continue smoothly, even in high-pressure situations.
- Travel & Physical Requirements : Regular travel between job sites is required, with a willingness to work in both indoor & outdoor environments, adapting to the physical demands of the role.
Education and Experience Requirements
Physical Demands and Work Environment
Gemma Benefits
About Gemma Power Systems
Gemma Power Systems, a wholly owned subsidiary of Argan Inc. (NYSE : AGX), is a leading Engineering, Procurement and Construction (EPC) company providing innovative solutions for the power, renewable and industrial industry. Our wide-ranging and comprehensive experience comprises more than 15 GW installed capacity including state-of-the-art combined cycle and simple cycle gas turbine plants, biomass projects, solar facilities, wind farms, biofuel plants, industrial and environmental facilities spanning the continental United States.
Additional information about Gemma Power Systems can be found at www.gemmapower.com.
Gemma Power Systems is an equal opportunity employer. Employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected classification as established under federal, state, or local law.
