What are the responsibilities and job description for the Enterprise IT Manager position at Gemological Institute of America?
ServiceNow Solutions Architect
The Gemological Institute of America is seeking a highly skilled ServiceNow Solutions Architect to lead the design, architecture, and implementation of ServiceNow solutions for our global enterprise IT environment.
The ideal candidate will have a strong background in ServiceNow, particularly in the areas of ITSM, ITOM, and CMDB, as well as experience with customizations, integrations, and platform administration.
Responsibilities
- Design and implement ServiceNow solutions that support our business objectives.
- Collaborate with IT leaders to identify and drive automation opportunities.
- Develop and maintain best practices, standards, and governance policies for ServiceNow implementations.
Requirements
- Strong experience in ITSM, ITOM, and CMDB modules of ServiceNow.
- Proven experience with ServiceNow customizations, integrations, and platform administration.
- Hands-on experience with ServiceNow Discovery, Orchestration, and Automation.
