What are the responsibilities and job description for the ServiceNow Solutions Architect position at Gemological Institute of America?
Job Overview
The Gemological Institute of America is a leading provider of gemological education, research, and service, with a global presence and a commitment to excellence.
We are seeking a highly skilled Enterprise IT Manager to lead the design, architecture, and implementation of ServiceNow solutions for our global enterprise IT environment.
The ideal candidate will have a strong background in IT management, as well as experience with ServiceNow, particularly in the areas of ITSM, ITOM, and CMDB.
Key Responsibilities
- Design and implement ServiceNow solutions that support our business objectives.
- Lead a team of developers and administrators to ensure successful ServiceNow deployments.
- Collaborate with IT leaders to identify and drive automation opportunities.
- Develop and maintain best practices, standards, and governance policies for ServiceNow implementations.
