What are the responsibilities and job description for the Community Manager position at Gemstone Communities?
As a Community Manager, you will have responsibility for the operational aspects and the continued profitability of your community and will serve as the day-to-day point of contact for residents. You will be in charge of everything from capital improvements, administrative activities, marketing, leasing and home sales of new and pre-owned homes, to property maintenance, budgeting, human resource management and, most importantly, resident relations. Ensuring a positive atmosphere and responsive service for the members of your community will not only mean satisfied long-term residents, but also better word of mouth referrals!
Responsibilities/Skills:
- Ensure residents receive the highest levels of service consistent with our customer service philosophy
- Handle and resolve resident/customer service issues in a timely and professional manner
- Maintain properties to ensure they look their best at all times
- Develop a marketing strategy and maintain effective advertising to attract prospective residents to community
- Market model, pre-owned, and brokered homes for sale
- Coordinate and manage the lease purchase program, including repairs, leasing, sales, refurbishments, closings, and follow-up
- Meet or exceed home sales and leasing budgets
- Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts
- Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances
- Oversee capital expenditure improvements
- Other duties and projects as assigned
Requirements
- Proficient in computer skills and software, including Microsoft Office.
- 3 - 5 years of experience property management
- Mobile home experience a plus
- Must have flexibility to work weekends when required
- Must have strong written and verbal communication skills as well as excellent organizational skills.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Crystal River, FL: Relocate before starting work (Required)
Work Location: In person
