What are the responsibilities and job description for the Community Manager position at Gemstone Communities?

As a Community Manager, you will have responsibility for the operational aspects and the continued profitability of your community and will serve as the day-to-day point of contact for residents. You will be in charge of everything from capital improvements, administrative activities, marketing, leasing and home sales of new and pre-owned homes, to property maintenance, budgeting, human resource management and, most importantly, resident relations. Ensuring a positive atmosphere and responsive service for the members of your community will not only mean satisfied long-term residents, but also better word of mouth referrals!
Responsibilities/Skills:

Ensure residents receive the highest levels of service consistent with our customer service philosophy
Handle and resolve resident/customer service issues in a timely and professional manner
Maintain properties to ensure they look their best at all times
Develop a marketing strategy and maintain effective advertising to attract prospective residents to community
Market model, pre-owned, and brokered homes for sale
Coordinate and manage the lease purchase program, including repairs, leasing, sales, refurbishments, closings, and follow-up
Meet or exceed home sales and leasing budgets
Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts
Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances
Oversee capital expenditure improvements
Other duties and projects as assigned

Requirements

Proficient in computer skills and software, including Microsoft Office.
3 - 5 years of experience property management
Mobile home experience a plus
Must have flexibility to work weekends when required
Must have strong written and verbal communication skills as well as excellent organizational skills.

Job Type: Full-time

Benefits: