Server (Oxnard)

ESSENTIAL DUTIES & RESPONSIBILITIES (Included but not limited to)

• Ensures tables are properly set including but not limited to dishes, napkins, eating/cooking utensils and ban chan side dishes, all according to pre-specified guidelines.
• Welcomes guests and takes the time to explain the menu and concept to generate excitement.
• Utilizing upsell techniques, explains specialty drinks and promotions. Specialty drinks and alcoholic beverages (for guests over 21 years of age) should be the first beverage offering after the welcome and explanation of the menu.
• Utilizing POS ordering technology, accurately inputs guest headcount, food and drink orders.
• When running food or drinks to guest tables, this person ensures the food is presentable and accurately delivered to the proper guest.
• Conducts frequent guest “check-ins” to ensure satisfaction of food or to take additional orders. For the purposes of this item, “frequent” refers to at least once, every 5 minutes.
• Take initiative and encourage team members to work efficiently.
• Partners with either the Host(ess), Assistant General Manager or General Manager to settle guest checks.
• Work in a fast-paced, high pressure environment while maintaining a calm and professional demeanor.
• Frequent customer interaction during dining experience (table touching).
• Cleans restaurant work spaces as needed or directed by the General Manager or Kitchen Lead.
• Works well in a team environment with all levels of team members.
• Exhibits professional and effective communication amongst both FOH and BOH staff.
• Ability to interact with a variety of external customers as well as internal customers.
• Immediately reports concerns and possible policy violations to the General Manager or manager on duty.
• Maintain the restaurant, including, but not limited to, dusting, sweeping, cleaning, and food/equipment prep.
• Reports poor quality food and issues with restaurant equipment to supervisor on duty, immediately.
• Ensures the use of all personal protective equipment and abides by all safety rules and regulations.
• 100% compliance with all food safety/sanitation rules and regulations.
• Reports to work on-time according to the set shift.
• Communicates any planned absences, at least 4 hours in advance.
• Is directly responsible to take all provided paid rest breaks according to state and local labor code requirements/regulations. Note that training will be provided, however, it is the responsibility of the server to take his or her breaks on their own, on time, as required by the company and according to state or federal guidelines.
• Is directly responsible to take all provided unpaid meal breaks according to state and local labor code requirements/regulations. Note that training will be provided, however, it is the responsibility of the server to take his or her breaks on their own, on time, as required by the company and according to state or federal guidelines.

Knowledge, Skills & Abilities Strong verbal and written communication skills in English required. Multi-lingual highly preferred.

• Excellent customer service and hospitality skills required.
• Positive, can-do attitude and demeanor.
• Availability to work 2-5 days out of the week including weekends.
• Active Food Handler Certificate or Card required.

Required Education High school diploma/GEDRequired Length & Related Experience

0-8 months prior restaurant operations (FOH) experience.PHYSICAL DEMANDS Ability to stand for prolonged periods of time (i.e. 6 hours).

• Ability to push, pull and lift up to 15 lbs.
• Frequently works in a warm environment, next to or directly in front of hot cooking equipment.

Note: The above stated duties are intended to outline those functions typically performed by individuals assigned to this job classification or job function. The description of duties is not intended to be all-inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility nor does it constitute an employment agreement.''COVID-19 Precaution(s): Personal protective equipment provided or required

• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in placeDesired Skill(s):
• Handling cash accurately
• Processing credit cards
• Using Point of Sale software
• Using other restaurant software
• Making change accurately
• Using a digital cash register
• Operating a variety of equipment, such as fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• Open to applicants who do not have a college diploma

Tip income:

• Yes

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: From $15.50 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Restaurant type:

• Casual dining restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person