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Claims Assistant - GenStar

Gen Re
Stamford, CT Full Time
POSTED ON 12/27/2024
AVAILABLE BEFORE 2/21/2025

Shape Your Future With Us

GenStar Insurance Services, LLC is a premier provider of excess, surplus, and specialty property and casualty insurance written on General Star Indemnity Company (non-admitted) and General Star National Insurance Company (admitted) paper (collectively, the GenStar companies). The GenStar companies conduct business through a select group of wholesale brokers, managing general underwriters (MGUs), and program administrators in the United States. The GenStar companies are members of the Berkshire Hathaway Family of Companies .

GenStar currently offers an excellent opportunity for Claims Assistant based in our Stamford, CT, Chicago, IL or Atlanta office. This is a hybrid role with 2 days required in the office each week.

Role Description

The Claim Assistant is responsible for supporting the Claim Division in the handling of Property Claims, Casualty Claims, Legacy Claims and DJ Claims.

Core Responsibilities:
  • The Claim Assistant core responsibilities include but are not limited to the following:
  • New loss set up including FAL or similar claim system creation
  • Locate and gather insurance/reinsurance policies and other underwriting documents
  • Transmit documents and files to counsel
  • Finalize and send correspondence
  • Handle customer service calls
  • Respond to Broker/Agent/MGA inquires
  • Prepare reports and spreadsheets
  • Identify and distribute unmatched mail
  • Case Entry/ Rate Verification – BottomLine / Legal X
  • Respond to coverage verification requests
  • Establish and terminate legal hold requests


Role Qualifications and Experience

  • 1 – 3 years in an equivalent position.
  • Demonstrates excellence in:
o Verbal and written communications;
o Time management;
o Multi-tasking;
o Business acumen;
o Organizational skills;
o Interpersonal skills;
o Microsoft word, Power Point, Excel, Adobe Acrobat and Access
  • Industry designations/course work a plus


Salary Range

38,000.00 - 64,000.00 USD

The annual base salary range posted represents a broad range of salaries around the US and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.

At General Re Corporation, we celebrate diversity and are committed to creating an inclusive environment for all employees. It is the General Re Corporation's continuing policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, sex (including childbirth or related medical conditions), religion, national origin or ancestry, age, past or present disability , marital status, liability for service in the armed forces, veterans' status, citizenship, sexual orientation, gender identity, or any other characteristic protected by applicable law. In addition, Gen Re provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act.

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