What are the responsibilities and job description for the Front Office Assistant position at Gen4 Dental?
Company Description
At Heritage Dental Associates, we go above and beyond to create a welcoming and family-like atmosphere in which you can feel at ease, and we are committed to providing the highest quality of personalized dental care possible. Our goal is to help you and your family achieve and maintain healthy smiles for a lifetime. We have also received Utah’s Top Rated Local® Award because of our dedication to treating our patients like our family. When you visit our office, you can expect to be treated with respect, compassion and honesty. Our team will work one-on-one with you throughout your entire treatment to ensure that you understand your oral health and treatment options.
To learn more about our office, check out our website here: https://www.syracusedentistutah.com/
Job Description
Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
Work Life Balance (Monday-Thursday 8:30am-5pm, Friday 8:30am-3pm)
3 weeks PTO & 8 Paid Holidays
Paid Parental Leave
Medical/Vision/Dental Benefits
401k Match
Professional Growth and Career Advancement Opportunities
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications
Customer service experience
Dental office experienced (preferred)
Additional Information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
