What are the responsibilities and job description for the Front Office Assistant position at Gen4 Dental?
Company Description
At Gage Dental Group our philosophy is to provide treatment to the whole person -with a special focus on how your teeth and gums relate to your total body health. We want you to be confident that your smile achieves your goals for comfort, function, and appearance. We're here to make that happen. We also understand that choosing a dentist is an important decision. After all, your smile is your greatest asset and says a lot about your overall health. From the moment you walk in the door, you will be welcomed by a caring staff in a stress-free environment where the entire family can feel at ease. Gage Dental Group offers a full range of general and cosmetic dental treatments to help you achieve your perfect smile, such as Teeth Whitening, Crowns, Preventative Care, IMPLANTS, and CEREC computer aided restorations. We utilize the latest in dental technology and techniques in order to provide you the best preventive care and treatment available in Topeka.
To learn more about our office, check out our website here: gagecenterdentalgroup.com
Job Description
Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
Work Life Balance (Monday-Thursday 7:30am-4:30pm, some Fridays 7:30am-11:30am)
3 weeks PTO & 8 Paid Holidays
Paid Parental Leave
Medical/Vision/Dental Benefits
401k Match
Professional Growth and Career Advancement Opportunities
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications
Customer service experience
Dental office experienced (preferred)
Additional Information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
