What are the responsibilities and job description for the Front Office Assistant position at Gen4 Dental?
Company Description
At Monterey Coast Periodontics and Implant Dentistry, we specialize in the prevention, diagnosis and treatment of gum disease, as well as dental implant placement. Our doctors apply their wealth of expertise and advanced understanding of your facial structure, gums, and bones to make sure your oral health has a strong foundation. Our dental practice is dedicated to staying up-to-date with the latest technology innovations and techniques to help you get high-end care. Whether your general dentist refers you to us or you are looking for a skilled specialist to handle your complex dental needs, our Salinas and Carmel dental offices are here for you!
To learn more about our office, check out our website here: https://www.montereycoastperio.com/#
Job Description
Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
Work Life Balance
3 Weeks Collective Paid Time Off & 8 Paid Holidays
Paid Parental Leave
Medical/Vision/Dental Benefits
401k Match
Professional Growth and Career Advancement Opportunities
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications:
Customer service experience
Dental office experienced (preferred)
Qualifications
Customer service experience
Dental office experienced (preferred)
Additional Information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
